Payment Policy

Payment Policy

  1. Payment Methods:

○ Online Payments: We accept payments through major credit and debit cards (Visa, MasterCard, American Express), UPI (Unified Payments Interface), and digital wallets (Paytm, PhonePe, Google Pay).

○ Net Banking: Payments can be made via net banking from various banks.

○ Cash on Delivery (COD): Available in select locations. Please check availability at checkout.

  1. Currency:

○ All transactions are processed in Indian Rupees (INR).

  1. Payment Security:

○ Our website uses secure encryption technology to protect your payment details.

We comply with industry standards to ensure your data is safe during transactions.

  1. Order Confirmation:

○ Upon successful payment, you will receive an order confirmation email with your order details and a receipt. Please check your email for this confirmation.

  1. Failed Transactions:

○ If your payment fails, please check your payment details and try again. If the issue persists, contact our customer service team for assistance.

  1. Payment Issues:

○ In case of any issues with payments, such as duplicate charges or incorrect billing, please contact us immediately with your transaction details. We will investigate and resolve the issue promptly.

  1. Refunds:

○ Refunds are processed back to the original payment method. The time required for the refund to reflect in your account depends on your payment provider and may take 7-10 business days.

  1. Order Cancellation:

○ Orders can be canceled within 24 hours of placement. For cancellations beyond this period, the order may already be processed or shipped, and a return must be initiated for a refund (if applicable).

  1. Payment Disputes:

○ For any disputes related to payments, please reach out to our customer service team. We will work to resolve any issues in a timely manner.

  1. Contact Information:

○ For questions or concerns regarding payments, please contact our customer service team at [[email protected] /8328319293]

 

Shipping Policy

  1. Shipping Areas:

○ We deliver across India. For remote locations, please contact customer service for availability and potential additional charges.

  1. Processing Time:

○ Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.

  1. Delivery Time:

○ Standard delivery takes 3-7 business days depending on the destination.

Express delivery options are available at an additional cost.

  1. Shipping Charges:

○ Shipping charges are calculated based on the weight of the order and the delivery location. You will be notified of the shipping charges during checkout.

  1. Delivery Confirmation:

○ Once your order has been shipped, you will receive a confirmation email with tracking details.

  1. Issues with Delivery:

○ In case of any delivery issues, such as delays or damaged products, please contact our customer service team immediately.

[[email protected] /8328319293]

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