Payment Policy
- Payment Methods:
○ Online Payments: We accept payments through major credit and debit cards (Visa, MasterCard, American Express), UPI (Unified Payments Interface), and digital wallets (Paytm, PhonePe, Google Pay).
○ Net Banking: Payments can be made via net banking from various banks.
○ Cash on Delivery (COD): Available in select locations. Please check availability at checkout.
- Currency:
○ All transactions are processed in Indian Rupees (INR).
- Payment Security:
○ Our website uses secure encryption technology to protect your payment details.
We comply with industry standards to ensure your data is safe during transactions.
- Order Confirmation:
○ Upon successful payment, you will receive an order confirmation email with your order details and a receipt. Please check your email for this confirmation.
- Failed Transactions:
○ If your payment fails, please check your payment details and try again. If the issue persists, contact our customer service team for assistance.
- Payment Issues:
○ In case of any issues with payments, such as duplicate charges or incorrect billing, please contact us immediately with your transaction details. We will investigate and resolve the issue promptly.
- Refunds:
○ Refunds are processed back to the original payment method. The time required for the refund to reflect in your account depends on your payment provider and may take 7-10 business days.
- Order Cancellation:
○ Orders can be canceled within 24 hours of placement. For cancellations beyond this period, the order may already be processed or shipped, and a return must be initiated for a refund (if applicable).
- Payment Disputes:
○ For any disputes related to payments, please reach out to our customer service team. We will work to resolve any issues in a timely manner.
- Contact Information:
○ For questions or concerns regarding payments, please contact our customer service team at [[email protected] /8328319293]
Shipping Policy
- Shipping Areas:
○ We deliver across India. For remote locations, please contact customer service for availability and potential additional charges.
- Processing Time:
○ Orders are processed within 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
- Delivery Time:
○ Standard delivery takes 3-7 business days depending on the destination.
Express delivery options are available at an additional cost.
- Shipping Charges:
○ Shipping charges are calculated based on the weight of the order and the delivery location. You will be notified of the shipping charges during checkout.
- Delivery Confirmation:
○ Once your order has been shipped, you will receive a confirmation email with tracking details.
- Issues with Delivery:
○ In case of any delivery issues, such as delays or damaged products, please contact our customer service team immediately.
[[email protected] /8328319293]